Turf Topsoil Payment Information Delivery Information FAQ's Advice
Online Turf - Frequently Asked Questions

Do you have a minimum order?

answerNo, you can order any quantity from 1 SQ Metre to 1500 Sq M or more.

Does the price include delivery & VAT?

answerPrices quoted are always fully inclusive delivered prices so there are no nasty hidden extras.

How can I pay?

answerPayment is taken online through a secure system run by WorldPay limited who are owned by The Royal Bank of Scotland.
Payment can be made with any of the following cards:

Mastercard Visa Visa Delta Visa Electron JCB Solo
Master Card Visa Visa Delta Visa Electron JCB Solo

Can I specify a delivery time?

answer You can specify A.M or P.M for an extra £6.80, this is over 98% successful.

How much notice do I need to give for delivery?

answerAs long as your order is received before 1P.M. one day you can have delivery the next, we don't deliver on Sundays or Monday's.

Do you deliver Saturdays?

answerYes, although Saturdays incur a £25 surcharge, so many of our customers choose a Friday delivery.

Do you deliver to where I live?

answerWe cover the whole country! Simply select the postcode where you want the delivery.

How much is delivery?

answerThe delivery charge is calculated by quantity, variety of turf, weight and the delivery postcode? The price you see includes delivery.

Will I receive an invoice or receipt?

answerThe confirmation email is your invoice and receipt.

Do I have to be home when the delivery is made?

answerIt can be arranged for the delivery to be left without a signature, we would need prior notice of this.

Do you provide a laying service?

answerUnfortunately we don't, but if we did it would be the best in the country!

How is the turf delivered?

answerThe delivery is kerb side, using a taillift offload.

What do I do with the delivery pallet?

answerUnfortunately the haulier doesn't re-collect the pallets, so we ask our customers to dispose of the pallet safely.

I have never laid turf before, can you give me some guidance?

answerLaying turf is easy with a little planning ahead, please visit the Online Turf home page and click in the bottom right for a downloadable movie that will give you some great tips.

Do I need to use top soil underneath my turf?

answerYou only need top soil if your own soil is of poor quality or you need to make up levels?

Can I use lawn fertiliser?

answerUse this sparingly over the prepared ground, lightly rake over, lay your turf ontop and water in. Only use the correct quantity as per the instructions on the bag. Our fertiliser gets the new turf off to a great start and encourage fast rooting. Do be careful as too much fertiliser can damage the grass so if yuo have any over then simply make the bag airtight and keep safely until the lawn requires the next feed.
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